Short code Settings

Short Code Settings

Select the country and short code to view the settings for a particular short code for the account.

Shortcode Settings

SettingDescription
Short Code TypeSpecifies whether the short code is shared by multiple accounts or is dedicated for a single account.
MO HELPCustomize the HELP message text that users, subscribed or not, see when they text HELP to the short code. Check the tool tip for a list of variables that can be used in your text. If not configured, then the default generic HELP message text will be used.
MO STOPCustomize the STOP message text that users, subscribed or not, see when they text STOP to the short code. Check the tool tip for a list of variables that can be used in your text. If not configured, then the default generic STOP message text will be used.
Opt-in consent request by SMSCustomize the opt-in consent request text that users see when they opt-in to a campaign. Check the tool tip for a list of variables that can be used in your text. If not configured, then the default generic request message text will be used.
Opt-in consent confirmation SMSCustomize the opt-in consent confirmation text that users see when they confirm their opt-in to a campaign. Check the tool tip for a list of variables that can be used in your text. If not configured, then the default generic confirmation message text will be used.
Disable SMS Replies to Reserved KeywordsCheck the checkbox to disable standard short code/campaign SMS replies to YES/NO/HELP/STOP messages. Only check this if you have another system replying to reserved keywords.

Shortcode SMS MO

SettingDescription
If invalid keyword providedEnable or disable SMS error message text to users if they submit an invalid keyword via SMS MO. You can customize the SMS error message text. If not configured, then the default generic error message text will be used.

Shortcode MMS MO

SettingDescription
Forward to KeywordIf message keyword does not have a match, automatically forward the message to a keyword of your choice.
Content StorageStore the contents submitted via MMS MO on public or private S3
If no keyword providedEnable or disable SMS error message text to users if they submit no keyword via MMS MO. You can customize the SMS error message text.
If invalid keyword providedEnable or disable SMS error message text to users if they submit an invalid keyword via MMS MO. You can customize the SMS error message text.
If no valid content attachedEnable or disable SMS error message text to users if they submit invalid content via MMS MO. You can customize the SMS error message text.

in Accounts