Messaging Pricing
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Short Code Lease
Chat with us for other countries.
Short Code Pricing Per Message
* Carrier Passthrough Fees Included (0.0025-0.01 per message)
COUNTRY
United States
SMS MESSAGING
Sent
$0.01*
Received
$0.005*
MMS MESSAGING
Sent
$0.035*
Received
$0.035*
Canada
SMS MESSAGING
Sent
$0.035*
Received
$0.01*
MMS MESSAGING
Sent
N/A
Received
N/A
Carrier Passthrough Fees
SMS MESSAGING
Carrier
Sprint
T-Mobile
AT&T
Verizon
US Cellular
Rogers
Telus
Bell
Sent
$0.005
$0.0025
$0.0025
$0.0025
$0.0035
$0.006
$0.01
$0.01
Received
$0.005
$0.0025
$0.00
$0.00
$0.00
$0.006
$0.00
$0.01
MMS MESSAGING
Carrier
Sprint
T-Mobile
AT&T
Verizon
US Cellular
Sent
$0.025
$0.01
$0.003
$0.005
$0.01
Received
$0.025
$0.01
$0.00
$0.00
$0.00
Frequently Asked Questions
How does billing work?
Each billing period, you are invoiced in the beginning of the monthly cycle, and will be charged for the upcoming cycle as well as any usage overage from the prior monthly cycle.
How does cancellation work?
If you have a contract or work order, your cancellation terms will be defined in your agreement. You can contact us by email anytime to give notice of cancellation. Your cancellation date will be subject to the agreed upon notice period and will be effective at the end of that monthly cycle. For annual plans, typically we need you will inform us of cancellation at least 90 days in advance.
Can I pay for your service month-to-month, or do I have to sign a long-term contract?
We typically require an annual plan for your first year and then renew annually or month-to-month depending on your use case, SLA, configuration and message volume. We plan to offer small business plans on 10 digit long codes that can be purchased month to month. Contact us for other options.
What payment options are available?
We accept Wire Transfer, ACH, Check(US banks only) , or Credit Card (Visa, Mastercard, American Express) payments.
Can I use your service in other countries?
Contact us for global service and delivery options. Every country has different messaging rates.
Can I import my existing customers?
You can import your existing opt-in customer list if have their express written consent to receive marketing text messages from your company. You can import your employees’ contact info as long as they are still employed, have not opt-out of messages from you, and the messages you send are not marketing related.
Can I export my data?
Yes. You can export your data in a CSV file format. This includes your opt-in lists, unsubscribe lists and messaging history.
Who owns the data?
You own the data. But we keep the copy of your message history for support and regulatory compliance purposes for 2 years.