Messaging Change Log

October 31, 2023

  • Fixed an issue with the AutoResponder and Message Scheduling when clicking the “Test” Link after the number linked to the Campaign has been deprovisioned.
  • Fixed an issue with the Collected Data page with the slide carousel.
  • Deprecated sender mask support on the messaging campaigns and the API.
  • Fixed the “MMS Composer” when uploading a video or audio, the preview was getting removed and the mms template not always saving successfully.
  • Fixed editing data collection when having reply back action set as an MMS question.

July 28, 2023

  • Added webp Image support, with mime type (image/webp) in the sendMMS v2 API, saveMMS v2 API,  V1 APIs with sendMMS, saveMMS and sendSavedMMS requests, and MMS Composer.
  • Fixed the issue with thumbnail image filename generation during video upload on MMS Composer workspace.
  • Added support for webp images in the XML & JSON APIs and MMS Composer.

June 23, 2023

  • Fixed a calendar display issue on the Message Scheduling page.
  • Added automation Integration support for the Messaging Action – Send SMS.
  • Added automation Integration support for the Messaging Action – Send MMS.
  • Added automation Integration support for the Messaging Action – Send Saved MMS.
  • Bug fixes to MMS Inbox’s Reply Message on Receipt where SMS success text is not allowed to enter more than 160 characters when the limit is actually 600.
  • Bug fixes and performance improvements to the Message History page.
  • Fixed an issue with the opt-out SMS text not being received when the number is opted out using the opt-out button.
  • Bug fixes to Messaging Campaign when exporting Opt-in List data.

April 18, 2023

  • Added support for uploading additional file types in the MMS composer which are already supported in API requests. These include .mov and .3gp video files and .amr audio files.
  • Modified the Messaging History page so that the message counts are listed by the shortcode values and grouped by each country.
  • Updated the MMS Composer and API to accept non-standard TFN specific mime types like video/3gp, video/avi, and video/mpg.
  • Modified the Messaging API as well as MMS Composer to accept wmv video files.
  • Added support for all mime types for the .wav extension including MM7 transcoding.

January 6, 2023

  • Performance improvements loading the Campaign page.
  • Bug fixes to certain Data Collection flows where a recipient couldn’t reply to a consent request.
  • When sending a test MMS template from the MMS Templates page, you must now type in the sender instead of selecting the sender from a dropdown.
  • Performance improvements to the Messaging History page.
  • Removed an extra space being added before HELP and STOP keyword replies.
  • Added support for receiving pictures and videos in Data collections replies.
  • Implemented messaging-based triggers and actions for Zapier/ integrations.

June 3, 2022

  • Fixed an issue on the User Interface Campaign Settings when editing the Campaign Name.
  • Fixed an issue where importing numbers would occasionally get stuck.
  • Fixed an issue on the “Opt-out List” page when displaying search results.
  • Added delete checkboxes on the MMS Inbox listing to delete MMS MO.

May 4, 2022

  • Made updates to Messaging History UI.
  • Made updates to Message Lookup UI.
  • Updates to export files (CSV) from Messaging History.
  • Bug fixes to the Message Scheduling page.
  • Bug fixes to MMS Composer.
  • Made updates to MMS MO Inbox UI.
  • Bug fixes to Messaging stats page filter and Messaging Campaign.

October 12, 2021

  • UI Improvements to the Message Lookup page.
  • UI Improvements to the Keywords page.
  • UI Improvements to the Campaigns page.
  • UI Improvements to the Message Scheduling tab in Campaigns.
  • Bug fixes to the Message History page to display correct counts.
  • Bug fixes to Data Collection Callback URL setting where certain reply back messages are not triggered correctly.

August 11, 2021

  • UI improvements to Shortcode settings page.
  • UI improvements to the Data Collection Questions & Data Collection Flow pages.
  • UI improvements to the Opt-in Lists tab in Campaigns.
  • UI improvements to the Opt-In List Data page.
  • UI improvements to the MMS Templates page.
  • UI improvements to the Message History page.
  • UI improvements to the Opt-In Lists page.
  • Performance improvements to the Messaging History page.

June 23, 2021

  • Added support for Spanish accent while creating SMS keywords.
  • Added additional image size validation for dynamic images and dynamic vCards API.
  • Updated the FQDN for hosting MMS MO content files.
  • Added a text character limit on the SMS Fallback Text on MMS Composer.
  • Fixed a line break issue in the text form of MMS Composer.
  • Added support for additional xml escape characters in the MMS subject.

May 13, 2021

  • UI updates on the opt-in list page.
  • UI updates on the People page.
  • Fixed MMS subject’s position in Android preview of MMS template.
  • Updated the Message Lookup UI and added a new navigation menu for the page.
  • Various performance improvements.

March 3, 2021

  • UI updates to the MMS Template page.
  • UI updates to MMS Composer page.
  • UI performance improvements for MMS History stats and reports.
  • Bug fixes to the MMS preview function for videos in the MMS templates page.

January 8, 2021

  • Performance Improvements to MMS Templates page for faster loading.
  • Performance Improvements to SMS Data Collection page for faster loading.
  • Rename ‘Audience List’ to ‘Opt-in List’.
  • Performance Improvements to the ‘Opt-in Lists’ page for faster loading.
  • Improve Error Display messages on various pages.
  • SMS Data Collection Flow UI has been improved.
  • Fixed a video playback issue when previewing MMS templates containing videos.
  • Fixed Delete button in SMS Data Collection Questions list.
  • Added a new page, ‘Collected Data’, which shows all the collected data for an account using SMS data collection flows.
  • Deprecated the Flash MMS Composer.
  • Added a new setting, enabling users to set the delete time for data collected through the SMS data collection flow.

September 22, 2020

  • Added additional backend compliance logging functionality for HIPPA.
  • Revamped SMS Data Collection user interface.
  • Added dynamic iCal (Calendar) generator to the sendsavedmms API.
  • Added additional video transcoding controls in the backend.
  • Fixed small page pagination bugs.

July 7, 2020

  • User Interface updates on Messaging related pages for better user experience.
  • New MMS Composer v2 has replaced the Flash MMS Composer by default. Flash will no longer be supported after December 2020.
  • Small Bug Fixes and UI updates on the Messaging History page.
  • New settings de-identify data collected through SMS when storing it. If this setting is on, then hashed values will be stored for the data collected for this variable instead of the actual data.
  • A new setting “Delete collected data” is available on campaign settings.  Admins can set the number of hours for collected data to live before automatically deleting it.

May 5, 2020

  • We now support concatenated SMS for all US carriers (including Sprint) for messages above 160 characters.
  • You can now configure a callback URL to send the data you collected from an SMS workflow.
  • You can now add a timestamp dynamically to a Personalized Image.
  • We added the ability to send recurring message auto-responders certain days of the week.
  • Various MMS and SMS performance improvements.

March 19, 2020

  • Improved MMS throughput support for all accounts.
  • Improved user-interface for all messaging pages.
  • Decreased the response time for SMS auto-responses and SMS data collection questions.

January 23, 2020

  • Updated the Opt-Out List page to make it simple.
  • Made improvements to the user interface to make the overlays more responsive.
  • Updated the HELP and STOP message flow such that only one master account for the shortcode will always send the HELP and STOP SMS MTs when receiving HELP and STOP keywords respectively.

November 12, 2019

  • Performance Improvements to SMS MT.
  • Performance Improvements to SMS MO.
  • Performance Improvements to MMS MT.

August 22, 2019

  • Fixed a bug on the Unconfirmed Number Tab of the AudienceList.
  • Added click-tracking options to Message Scheduling and Autoresponders UI.
  • Made performance improvements on Campaign creation.
  • Fixed a bug on the Message Flow tab under Messaging Campaign.
  • Fixed a bug on the Scheduled Results tab under Messaging Campaign.
  • Added support for a {number} tag. If present in any SMS or MMS text, it will be replaced with the actual recipient’s phone number.

July 1, 2019

  • Updated the main navigation menu to make the user interface more user-friendly.
  • Performance improvements to the use of merge tags. This tag will be replaced with the phone number to which the MMS is sent via any MMS sending option on UI or API.
  • Added click link tracking feature for fallback SMS.
  • Fixed display issues on the Dynamic Video Builder page.
  • Bug fixes on the Message History user interface.
  • Fixed display issues on the Account page.

June 3, 2019

  • Added a new high-level flow for SMS sending (SMS MT). Performance optimization on sendMessage by SubscriberRef API by reducing response time
  • Added a checkbox on Send Test popup user interface to send test MMS as SMS fallback

May 9, 2019

  • Simplified campaign settings by merging API and keyword cta and confirmation settings.
  • Fixed issue where the phone number is replacing text area in the personalized image preview.

April 1, 2019

  • Performance improvements to Messaging History.
  • Improvements to saving MMS Templates on the MMS Composer.
  • Bug fixes on the Audience List user interface.

February 28, 2019

  • Improved Audience List user interface to make it more user-friendly.
  • Updated MMS Preview to more accurately display fallback SMS links and smart links.
  • Bug fixes on Messaging History user interface page.

October 9th & 11th, 2018

  • Added ‘Audience List’ page to manage subscribers by list rather than by campaign.
  • Added ‘Opt Out List’ page to display all numbers or subscribers that have opted out across all short codes and long codes.
  • Enabled Exporting of this list into CSV.
  • Enabled a single Audience List to link to multiple campaigns.
  • Enabled importing and exporting for Audience Lists.
  • Updated the CSV Imports and CSV Exports pages to make them more user-friendly.

June 25th, 2018

  • Performance improvements on personalized image generation.
  • Performance improvements on SMS MO processing.
  • Updates on CSV Import status display to make it more user-friendly.

April 17th, 2018

  • Improved CSV import file processing.
  • Now you can disable an SMS Fallback message completely.
  • Performance improvements for Campaigns page loading.
  • Fixed an issue preventing the deleting of values in the People database.
  • New dynamic vCard capabilities were added to the SendSavedMMS API.

March 15th, 2018

  • Improvements to priority queues for MMS and SMS messaging.
  • New monthly invoice format and invoice email.
  • MMS MO Subjects are now properly displayed.
  • Various updates to navigation in Account Settings.

February 15th, 2018

  • We centralized and improved the import process for all CSV imports.
  • A new page is available in the settings called “CSV Imports” which will hold a history of files imported into the platform.
  • The “CSV Imports” page will also have a link for reports on each import. Reports will no longer be emailed to the account owner.
  • You can now define X and Y coordinates on the personalized image template builder with a click of your mouse.
  • We now store failed CSV export requests in the “CSV Exports” page along with the reason for failure.
  • We added a replicate button for campaigns in order to replicate the settings of a campaign.
  • The audience manager page now displays both opt-in and opt-out dates for quick compliance checking.

December 7th, 2017

  • We standardized the CSV data export format across various features and moved all CSV exports to the “Exports” settings page.
  • We added the ability to embed 3rd party hosted videos (youtube, etc) on “Landing Pages”.
  • We fixed an issue with our javascript “Form Builder” and the mapping of customer data.
  • The “Personalized Image” data export is now works for large data sets.
  • The MMS video transcoding is now processed faster and load balanced.

September 20th, 2017

  • API Settings configuration is now available in the Create User API.
  • Search MMS Templates by Name or MMSID on the MMS Templates page.
  • New SMS Fallback URL formatting.

July 25th, 2017

  • Smart Redirect Links and Deep Links launched.
  • Disable SMS Fallback Link Option in MMS Composer.
  • Personalized Image API launched.

May 25th, 2017

  • We now support consolidated invoicing across sub-accounts.

March 8, 2017

  • Now you can trigger an SMS or MMS message to be delivered before the opt-in consent request.
  • You can now build data collection questions with YES and NO answers.
  • You can now download transcoded MMS files from the MMS Templates page.
  • Your auto response messages are now delivered faster.

February 8, 2017

  • Multi-User Login is now enabled by default. Invite account owners, managers and users.
  • Multi-Account Login is now enabled by default. Access multiple accounts with your one email address login.
  • MMS/SMS CSV history export now have more accurate timestamps.
  • IP Whitelisting on our API can now supports IP CIDR ranges.
  • A new API is available to get MMS transcoded file information.

December 19, 2016

  • The Passbook Tab is now called Mobile Wallet and your Pass Templates are now Card Templates.
  • You can now “tag” subscribers with a “subscriberRef” automatically opt-in through keywords.
  • You can now get “campaignRef” data in your SMS MT and MMS MT API PostBack notifications.
  • We fixed a bug in the display of Terms & Conditions link color and font size in the Web Form JavaScript.
  • You can now disable the SMS fallback link in SMS fallback messages.
  • You will now see some additional file meta-data for each MMS in the MMS Templates such as file size, height and width.

September 7, 2016

  • Your campaign subscriber data is now displayed in a unified view in the new ‘People’ tab. You can now use imported or collected subscriber data across different campaigns with ease.
  • You can now map your internal subscriber data variables with our variables using the new “Personal Variables’ tool. This will simplify API integration as well as importing.
  • The message scheduling user interface was updated to a simple form instead of a pop-up.
  • Our new short code settings page enables dedicated short code owners to configure their default HELP and STOP message responses as well as other settings related to their short code. This functionality was previously only available to Skycore account managers.

May 3, 2016

  • Transcoded MMS image content is now visible on the MMS Templates page.
  • TLS1.0 is now deprecated.

April 5, 2016

  • The MMS subject is no longer required in the API or in the MMS Composer, however if Subject is not included you must supply SMS Fallback Text.
  • Animated .gif files are now transcoded into multiple versions like all other MMS images.

March 22, 2016

  • CTA and NOTIFY Elements were deprecated from the subscribe API. Now all message flow controls are pre-defined in the campaign.
  • Added enhanced control over the opt-in message flow in the Campaigns for different sources (mobile, web, API).
  • Added the ability to customize the CampaignID for the subscribe API. Now you can use your own ID for lists instead of one being assigned by Skycore.