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Knowledge Base

Compliance and Message Flow

What does the Compliance page display?

The Compliance page in a Campaign displays the flow of messages for the campaign. When someone texts certain keywords to a messaging campaign, the campaign will respond back with certain messages. The Compliance tab includes information on how HELP, STOP, keyword opt-in will appear. These messages can be adjusted slightly by changing the campaign settings. Account-holders with dedicated shortcodes will have more options to change HELP and STOP messages.

Compliance message flow
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