Message Flow

What is the messaging campaign message flow?

When an audience member texts certain keywords to a messaging campaign, the campaign will respond back with certain messages. The Message Flow page displays the flow of messages for the campaign. The message flow includes information on how HELP, STOP, keyword opt-in, and web opt-in messages will appear. These messages can be adjusted slightly by changing the campaign settings. Account holders with dedicated short codes will have more options to change HELP and STOP messages.

message flow preview

in Messaging