You can ask a multiple choice question or an open ended question to get a response from each subscriber by text. We allow you to define the question and answer flow so that your chat stays relevant and you ask only what is needed from each person.
When your customer responds to an SMS question, their answers get saved as part of their profile. All of the two way communication data can be viewed in the user interface and exported to an external CSV file. The data you collect from your text messaging interactions can be used for further customer segmentation and targeting.