Pass Templates

The Pass Templates page is an area for storing and managing pass templates that have been created within the Pass Template Builder. A pass template is an outline of how the pass will appear. In cases where dynamic data is added to the pass, the pass template preview will display the default data.

pass template examples

Setting Description
Create Pass Template Button This button will bring you to the Pass Template Builder page.
Pass Template The name, pass category, and ID of the pass template. The pass template ID will be required when adding pass data to the template or generating passes from the API.
Size The size of the pass in KB (kilobytes).
Preview Click the preview link to display a preview of the pass template. The default data will serve as a placeholder for any dynamic data.
Created The creation date of the pass template.
Barcode Display whether the barcode of the pass is set to static or dynamic. When set to static, the barcodes of all generated passes will have the same fixed value. When set to dynamic, the barcodes of all passes are individually inserted upon generation. Dynamic data can be imported via API, CSV, or Dynamic URL.
Pass Data The total number of records. A record contains pass data for a generated pass.
URL Keys The number of imported URL keys.
Edit Clicking the “Edit” link will open the template in the Pass Template Builder so that it may be edited.
Publish Status Set the publish status of the pass template to public or private. Only public pass templates will be allowed to be selected for direct distribution or self issuance. In order to set the status of a pass template from private to public, the life cycle status of the pass must be set to “Approved” and the issuance type must be set to “Self Issuance”.
Replicate Create an exact copy of a pass template. The new/replicated template will have its own unique pass template ID. The replicated template will have the same name as the original template with the text “Copy” added to the end of it. Changes to the pass template ID, name and other data can be made within the Pass Template Builder by clicking the “Edit” link. Once replicated, changes to either the original template or to the replicated template will not affect each other.
[X] Delete a pass template from the platform by selecting the box(es) of the pass template(s) you want to remove and then selecting the delete button at the bottom of the page.

Pass Templates FAQs

What is the difference between a preview of a ‘pass template’ and a preview of a ‘pass’?

A pass template is an outline of how a pass will appear, while a pass is the actual file that is sent to your audience. The pass template preview will show the pass with the placeholder data, while the finalized pass preview will show the actual data used for that pass.

What happens when I edit a pass template?

After an update is performed on a pass template, passes generated following the update will reflect the new version. Updating previously generated passes can be done in the ‘Pass Campaign Manager.’

What happens when I delete a pass template?

When a pass template is deleted, it will no longer appear on the Pass Templates page. New users will not be able to request this pass, but those who have already received the pass will still have access to it. You will still have control of the generated and installed passes in the ‘Manage Pass’ page.

Can I delete a pass from a customer’s phone?

No. Once a pass is delivered, you do not have the ability to delete the pass from your customer’s phone. Only the device owner can uninstall the pass. In order to make the pass obsolete, you can apply an expiration date to the pass within the ‘Advanced’ tab of the Pass Template Builder. Another solution is updating the pass with an empty barcode in the ‘Manage Pass’ section of the platform. You may want to notify pass holders that support for their passes will be discontinued.

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