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Help Center

Creating a Pass Template for a Loyalty Card (Layout 2)

The Pass Template for the Loyalty Card layout 2 allows users to create a loyalty card template with a strip image and 4 fields on the front of the Pass.

Appearance #

Customize the appearance for the loyalty card by adding strip images, logos, and background color.

Card appearance
Field Description
Program Logo Upload the Loyalty Program Logo that will appear on the customer’s loyalty card. The logo will appear rounded in the top center of the Pass on Google Pay and will appear square/rectangular in the top left corner of the Pass on Apple Wallet. The minimum size for the logo is 660px by 660px. It is recommended to leave the logo with a full bleed background color and a 15% margin. The logo is required to generate loyalty cards
Card Issuer The name of the company/organization issuing loyalty cards. The card issuer is displayed below the logo on Google Pay passes and to the right of the logo on Apple Wallet Passes. An ellipsis will be displayed if the card issuer name exceeds 20 characters. The card issuer is required to generate loyalty cards.
Strip Image The strip image is displayed as a banner across the center of the Pass for both Apple Wallet and Google Pay. The required image type is a PNG file. The recommended image size is 1032px by 336px. Use an image with a colored background for the best results.
Background Set a background color for the Pass. The format is #rrggbb, where rrggbb is a hex RGB triplet, such as #ffcc00. The background color is the same for every Pass.

Universal Fields #

Main Fields

These fields will appear on the front of the Pass for both Apple Wallet and Google Pay.

Loyalty Card layout 2 Main Field options
Field Description
Field 1: Program Name The name of the Loyalty program. This field will only appear on Google Pay Passes. It will NOT appear on Apple Wallet Passes
Field 2-5: Custom Fields Choose which fields to display on the front of the Pass from the drop-down menu. If ‘Expiration’ is chosen from the menu, you must set the expiration date in the ‘Expiration’ tab. You can also check the box to display the time alongside the date on the front of the Pass. If ‘Account Name’ or ‘Account ID’ is selected from the menu, these fields will NOT appear on the back of the Pass for Apple or below the Pass for Google.

Expiration Fields

Loyalty Card layout 2 expiration fields
Field Description
Set default expiration date time (Optional) Add an expiration date for all Passes that are installed for this Template. The timezone will be used as default, if not sent in the request when generating/updating passes via API.
Expire passes automatically after fixed duration Auto expire the pass by setting a fixed duration after which the pass gets expired automatically from the time of its first generation. If any specific expiration timestamp is set for the pass record, then these settings will be overridden by the pass record expiration timestamp.

Additional Fields

These fields will appear on the back of the Pass on Apple Wallet and below the Pass on Google Pay.

Additional 1
Additional 2
Additional 3
Field Description
Pass Expiration Check the box if the Pass should have an expiration date. Choose a date and time for the Pass to expire.
Field 1: Account Name The name for the loyalty card account, such as ‘Member Name’.
Field 2: Account ID The account or member ID number
Field 3: Loyalty Points The loyalty points value for the member/account holder.
Field 4: Secondary Loyalty Points Use this field to add an additional loyalty points field.
Field 5: Rewards Tier The rewards tier for the member/account holder.
Field 6, 7 & 8: Message 1, Message 2 & Message 3 These are optional fields to add messages on the back of the Pass for Apple Wallet or below the Pass for Google Pay. These fields allow line breaks.
Field 9: Info Module The recommended maximum length for the label is 30 characters to ensure the full string is displayed on smaller screens. The recommended maximum length for the value is 30 characters to ensure the full string is displayed on smaller screens.
Field 10: Home Page URI Add a link to the card issuer’s website.
Field 11 & 12: Link 1 & 2 Add any link including a link to a telephone number, URL, email address, or specific location. Google Pay uses special icons to distinguish different types of URI’s for the fields that use links. To use an icon, select from the drop-down menu and enter the correct data.

Barcode Fields

Loyalty Card layout 2 barcode fields
Field Description
Barcode Type Select the type of barcode you want to use on the Pass. Supported types include: QR Code, Code 128, Aztec, and PDF 417
Default Barcode Value Select the default barcode value that will appear if no value is passed in the API or if you have not selected ‘autogenerate barcode’
Autogenerate Barcode Check this box if you want to generate a random barcode value for your Passes.
Autogenerate Value Select the data type and data length (10-100 characters) of barcode you would like to autogenerate:Numeric OnlyAlphabet OnlyAlphanumeric
Preview Barcode Enter text in this box to preview how the barcode will be displayed on the actual Pass.

Apple Wallet Fields #

The fields listed in the ‘Apple Wallet Fields’ tab are only applicable to Apple Wallet Passes.

Apple fields
Apple fields layout 2
Field Description
Text Color Add any color to the text fields on Apple Passes only.
Icon Add an icon that will appear on your customer’s lock screen for Pass updates and notifications.
Description Add a description for blind and low vision users on Apple Passes.
Link to App Link an app to the Pass. The app will only appear on the back of Apple Wallet Passes
iBeacons – UUID, Major, and Minor Values, and Relevant Text Add up to 10 iBeacons for each Pass. Defining the UUID, Major, and Minor values are necessary for the iBeacon to work. Add relevant text that will appear on the customer’s screen when the iBeacon is detected in a range.
Pass Installation Background Messaging Add custom wait and thank you messages that will appear on the user’s screen while downloading the Apple Wallet Pass from the install link and after they’ve installed the Pass.

Google Pay Fields #

The fields listed in the ‘Google Pay Fields’ tab are only applicable to Google Pay Passes.

GPay fields
Field Description
Additional Image If you choose to upload an additional image for Google Pay Passes, the image will appear below the Pass. The image will not appear anywhere on Apple Wallet Passes. You can preview how the additional image will appear by clicking ‘G Pay Preview’.
Additional Image Description Add a description for the additional image. The description will not appear on the Pass.

Relevance

Relevance
Field Description
Relevant Address Add up to 10 GPS locations to display a message/notification on your customer’s lock screen when they are nearby.
Relevant Text for IOS This is the custom text that will appear when the device is within the boundaries of the relevant address.
Relevant Text for Android This is the fixed text that will appear when the device is within the boundaries of the relevant address. The text is defined by Google Pay and cannot be customized.

Advanced

Advanced
Field Description
Disable Sharing Selecting this option will disable your customers from sharing the Pass on Apple Wallet or share the Pass install link on both Apple Wallet and Google Pay to another device.
Data Archive Settings These settings allow you to set a TTL (time to live) for each Pass. TTL settings can be set per Pass Template so that the value set for the TTL will get updated for each Pass depending on the events that occur.
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